Jared takes a surgeon-like approach to understanding our team's roadblocks. He deliberately peels back and identifies our inefficiencies. He places clear, honest and guided feedback in front of me as he coaches me while working with our team one-on-one to develop business structure, leadership, and to fulfil our company purpose. Jared gets it and we couldn’t see it.
I'm now able to measure progress on projects — time spent & financial outcomes. The team is more unified, capable, creative, and profitable. We see how we impact our clients' lives and how to stay profitable on each job. Jared has helped me move from gut feelings to facts in decision-making. We're much more profitable. I see a significant difference.
Northland's Noble Purpose centers around capturing the client's heart & soul in designs and connecting relationships, the land, and growth. Comparing the time that Quanteon has worked with Northland to the same prior period, Northland has averaged 79% more sales with 112% more profit per year.
It was 2018. A recent hire had not gone as expected. The team was struggling, and Jeremy wanted himself and the team to experience more fulfillment at work.
Jeremy possesses a unique capability and potential to lift others' confidence in themselves. He's adaptable, optimistic, instinctive, and genuinely cares for people. He'd successfully owned & operated Northland for 18 years when we began working together, but the team wasn't responding to his efforts to motivate them. We focused on the basics of high-performing teams. Many team members were not openly speaking their minds, so a key for the entire team was to increase respect & candor.
There were other areas that needed more business structure. As we worked on them, I noticed that Jeremy was still not feeling more fulfilled. So, I gave him a visioning exercise. This was part of a key inflection point in Jeremy's impact as a leader as he internalized the impact Northland would have. Another pivotal point was a leadership retreat where we captured our noble purpose and mapped out a vision for the firm.
Jeremy's confidence in the team and vision for the future has significantly increased and continues to grow. The team is the most capable, open, united, and impactful to clients that Northland has had. We now create deeper value, regularly close sales for higher fees, and are much more profitable. The future is bright. We're currently working together to map the next ten years for the firm to make a meaningful impact for generations to come.